Whom they represent
A builder’s new-home sales consultant represents the builder, not the buyer. Licensed agents are required to tell you whom they represent; ask for that disclosure in writing.
What they can help with
- Which homes and plans are available now, and which can be built.
- Floor plans, homesites and what is included in a home.
- Visiting the model or a finished home.
- The builder’s steps from contract to closing.
If you want your own agent
You can hire your own licensed real estate agent to represent you. Many builders ask that your agent come with you, or register you, at your first visit. Ask the builder about its policy before you go.
Questions people ask
Does a builder’s sales consultant represent me?
No. A builder’s new-home sales consultant represents the builder. You can hire your own licensed agent if you want representation.
When should my own agent get involved?
Many builders ask that your agent come with you, or register you, at your first visit. Check the builder’s policy before you go.
Updated October 11, 2026